Yes, safety is our top priority. Our soft toys undergo rigorous testing to meet safety standards and regulations. They are made from high-quality materials that are non-toxic and hypoallergenic. However, we always recommend adult supervision, especially for infants and young children.

Cleaning instructions vary depending on the material and construction of the toy. In general, surface cleaning with a damp cloth and mild soap is sufficient for most plush toys. For machine washable items, we recommend using a gentle cycle with cold water and a mild detergent.

Yes, we offer gift wrapping services for an additional fee. During checkout, you'll have the option to add instructions u can ask gift wrapping to your order. You can also include a personalized message for the recipient.

We want you to be completely satisfied with your purchase. If you're not happy with your soft toy for any reason, you may return it within 14 days of purchase for a full refund or exchange. Please note that items must be in their original condition with tags attached.

Yes, once your order has been shipped, you will receive a tracking number via email & WhatsApp. You can use this tracking number to monitor the status of your shipment and estimated delivery date.

If you have any questions or concerns, our customer support team is here to help. You can reach us by email at [email address] or by phone at [+91 74892 59620]. Our office hours are [10 am to 07pm], and we strive to respond to all inquiries within [15min to 60min].